LearnEM Refund Policy

Conference/Course Registration

Cancellations must be received in writing – email to the Course/Conference Co-ordinator. Cancellations will not be considered valid until you have written confirmation from the Course/Conference Co-ordinator. If you have not received acknowledgement within two business days, please contact the Course/Conference Co-ordinator.

Cancellations postmarked a minimum of 28 days prior to the course/conference will receive a 100% refund. Cancellations received 28 days to 7 prior to the course will receive a 50% refund.

Registrations cancelled less than 7 days before the course or failure to attend the workshop will not be eligible for a refund.

Cancelled Events

LearnEM reserves the right to alter or cancel, without prior notice, any of the arrangements relating directly or indirectly to a course, for any circumstances beyond LearnEM's reasonable control. This includes the cancellation of an event itself.
In the event of a cancellation by LearnEM, maximum liability is limited to a full refund of the ticket fee. LearnEM accepts no additional liability for travel, accommodation or any other additional costs incurred.

Printed Version: ABCDs of Emergency Medicine

We guarantee the quality of the books including the binding, paper and hard cover. If the book does not meet your expectations you are free to return it to us. It should be returned to LearnEM, LearnEM Training Centre, 47 Manton Street, Hindmarsh, 5007. Provided it is returned within 6 weeks of purchase and the book remains in good condition, a refund equivalent to the initial cost of the book will be provided.

If the book is damaged during delivery it should be returned and a replacement book will be provided. The cost of the return postage will be refunded upon receipt of the damaged book.

Online Courses

We guarantee the quality of our online courses, however if the course does not meet your expectations you may receive a refund within 14 days of enrolling in the course providing you have not viewed or submitted any of the course quizzes. The pre-course quiz is exempted as this is completed before you can view the course.

Contact/Questions

If you have any questions/concerns we are welcome to be contacted by

Email : LearnEM Manager

Phone : 0413 215 944

Postal address : LearnEM Training Centre, 47 Manton Street, Hindmarsh, 5007

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